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Frequently Asked Questions

Get answers to the most common questions about working with a fractional marketing leader and discover what makes our approach different.

On the Business Side...

Understanding the strategy, process, and value

What is a "fractional" marketing leader?

Think of it as having the strategic expertise of a Chief Marketing Officer, without the commitment of a full-time executive. It's a cost-effective and flexible solution that gives you high-level guidance to solve specific problems and drive profitable growth.

Why are you so focused on data?

Because data tells the truth. It cuts through the assumptions, the trends, and the guesswork. My job is to translate that data into a clear, actionable strategy that you can trust to deliver results. It's about turning numbers into profits.

How is a Clarity Audit different from a long-term contract?

A Clarity Audit is a one-off service with a flat fee and a defined deliverable. It's designed to give you a clear, actionable plan in a specific area of your business. It's a low-risk way to get immediate value and see how we work together. A long-term partnership is for ongoing strategic support and execution.

Do you work with all types of restaurants and bars?

Yes. Whether you're a multi-unit franchise, a small-but-mighty independent restaurant, or a retail brand, the fundamental challenges of culture, data, and growth remain the same. The principles I apply are universal.

What is your process?

It always starts with an honest conversation to understand your challenges. From there, we determine if a targeted Clarity Audit is the right fit. The process is transparent from start to finish—I'll tell you what to expect, what it will cost, and what you'll get. No surprises.

My business is struggling. Can you still help?

Absolutely. Many of my clients come to me when things aren't working as they should. My job is to diagnose the real problem—which is often not the one you think it is—and create a clear path forward.

On the Personal Side...

Getting to know the person behind the strategy

Cubs or Sox?

Let's just say there's a special place in my heart for the North Side of Chicago. But, I live in domestic bliss with my wonderful wife who is .... from the South Side. So we're a house divided.

Will Michigan win the National Championship?

The future looks bright for the Wolverines. You can't bet against that kind of culture.

Bourbon or Gin?

I'll take a good bourbon neat. But a well-made gin cocktail on a hot day is tough to beat.

Diner food or fusion?

Why choose? I appreciate a perfectly crafted diner burger with the same passion I have for a creative fusion dish. The best food, like the best businesses, is an honest expression of its craft.

What's your favorite live music venue?

The Fillmore in San Francisco. The energy and history in that room are something special.

What's your favorite part of a well-run restaurant?

The sound. The rhythmic sizzle of the grill, the clinking of glasses, the hum of a happy dining room—it's the sound of a well-oiled machine, and there's nothing better.

Still Have Questions?

Every business is unique, and your questions deserve personalized answers. Let's have a conversation about your specific challenges and goals.